Lab software in Pakistan has matured a lot in the last few years. The days of Excel sheets and paper slips are (slowly) ending. But not every vendor ships the features that actually matter. This guide is the checklist we walk prospects through — the features that change how your lab runs, and the features that just look good in a sales deck.
1. Booking & patient registration
- CNIC, mobile, or MR# booking. One search field, three keys. New patients register with CNIC front/back.
- Repeat-patient detection. Surfaces prior visits, allergies, and previous reports.
- Auto age calculation. Drives the right reference ranges.
- Patient photo capture. Helps with identity verification at the collection point.
- Referral doctor mapping. For commissions and visit history.
- Token / queue system. Digital tokens with waiting-area display.
- Delay slips. Auto-generated when a test takes longer than promised.
2. Lab slips and sample collection
- Single and double lab slips. Customizable per branch.
- Barcode sticker printing. Direct Thermal and Thermal Transfer. Code-128 and QR options.
- Sample collection and tracking. Status visible to all roles.
- Critical-value notifications. Auto alerts to doctor and patient.
- Additional test register. Add a test after collection. Re-approval flow.
- Customizable slip format per collection point. Each collection center gets its own branding and price list.
3. LIS and machine interfacing
- Direct LIS interfacing. Hematology analyzers and most lab machines over Serial, USB, or LAN.
- Auto result capture. Results land in the right patient record automatically.
- Barcode scanning for machines. Most analyzers accept barcode-driven workflows.
- Internal QC. Levey-Jennings charts, Westgard rules, reviewer sign-off.
4. Result review and reporting
- Two-step results approval. Technologist save, pathologist approve.
- Auto-highlight abnormal values. Low/high/critical flagged against reference ranges.
- Extended normal values. By age, gender, trimester, clinical context.
- Formula/calculated parameters. eGFR, LDL, anion gap, etc.
- Culture & sensitivity reports. Multi-drug matrices with auto-classified S/I/R.
- Graphs in reports. Trend graphs from prior visits.
- Customizable report format. Per-branch layouts with your logo.
- Live QR on every report. Resolves to a verifiable report page.
- Methodology comments and remarks. Per-test, internal-only or patient-facing.
- Notifiable test results. Flagged for public-health reporting.
- Custom test builder. Build your own tests, parameters, normal values, pricing.
5. Online patient & doctor experience
- Online patient portal. View, download, share reports. Family profiles.
- Online live report view. Reports render in-browser with the same QR verification.
- Download PDF reports. One tap, branded letterhead.
- Email, SMS, WhatsApp delivery. All logged.
- Doctor portal. Appointments, e-prescriptions, patient history, lab results.
6. Multi-branch, collection centers, B2B
- Multi-branch support. One instance, many branches. Each branch keeps its own staff and machines; central sees it all.
- Collection centers. Separate slip format, separate pricing.
- B2B labs. Refer tests to your reference lab. White-labeled reports.
- Auto billing. Per-entity rate cards and auto-generated invoices.
- Separate price lists. Per-collection-point and per-B2B-lab.
- B2B portal. Submit tests, track status, settle invoices.
- Loyalty cards. Family-linked with custom discount categories.
7. Inventory, procurement, and quality
- Full inventory module. Items, batches, expiry, multi-store, stock movement, audit.
- PO, purchases, stock move. Purchase orders, GRN, supplier returns, store-to-store transfer.
- Short-expiry alerts. Before waste, not after.
- Test-by-test consumables. Real cost per test.
8. Security & access control
- Multi-factor authentication. Authenticator app, SMS, or email.
- Location-locked authentication. Restrict to your facility's IP range or GPS radius.
- Role-based access control. Phlebotomist, technologist, pathologist, admin, receptionist.
- Complete audit logs. Every record change has user, timestamp, and reason.
- Encrypted data. AES-256 at rest, TLS 1.2+ in transit.
9. PHC compliance & integrations
- PHC MSDS compliance. Built in, not bolted on.
- FBR POS integration. Real-time invoice submission.
- Attendance machine cloud integration. Pull punches from biometric devices.
- AI assistance. Trend calls, report drafting, QC pattern detection.
- English & Urdu. Full UI in both.
10. Optional but valuable
- OPD module. If you also run a clinic.
- IPD module. For hospitals.
- Pharmacy POS. Standalone or hospital-attached.
- Blood bank. Component preparation, crossmatch, expiry-first allocation.
- Branded iOS & Android app. Under your own name.
- Website, social media, SEO. For growth.
xMed ships with all of this — and more. See the full xMed feature list, or book a 20-minute walkthrough.
